Hitachi Construction Machinery Australia Pty Ltd © 2018. All Rights Reserved.

Parts Interpreter - Brisbane

  • Location:Queensland | Brisbane (Archerfield)
  • Category:Parts | Parts Interpreter
  • Reference ID:1041668
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Job posted: 26/04/2019
Applications close: Ongoing



  • Work with a Leading OEM for Construction & Mining Equipment
  • Permanent Full Time Position - Monday to Friday
  • Join our Brisbane Team based in Archerfield

Position Details:

About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality equipment and after sales support.

About the Opportunity

HCA’s Brisbane branch is currently seeking an experienced and motivated individual to join the team in the position of a Parts Interpreter.  Reporting to the Parts Manager you will be responsible for:

  • Providing quality service to external and internal customers on a range of parts
  • Interpreting customer’s needs and ensuring Hitachi’s promise of Total Customer Satisfaction is successfully delivered in a timely manner
  • Sourcing and supplying parts by interacting with multiple stakeholders
  • Initiating invoices for parts and reporting stock damages or discrepancies
  • Updating and maintain computer records to ensure database is current with parts availability, pricing and warranty details
  • Resolving customer complaints and issues in a courteous and helpful manner in line with the Hitachi Spirit
  • Engaging in sales and upselling opportunities in every interaction

About You - To be successful in the role, you will need to have:

  • Demonstrated knowledge and previous experience in a Parts environment
  • A developed mechanical understanding, Construction & Mining background is preferred, but not essential.
  • Confident level of computer literacy and strong verbal and written communication skills
  • Excellent commitment to quality customer service delivery, both on the phone and face to face 
  • Excellent time management and organisation skills with a keen eye for detail

The Offer - What’s In It for you?

  • Rewarding & Competitive Package + Super + Company Biannual Bonuses
  • Long term job security in a permanent full time position
  • Genuine work/life balance working the day shift from Monday to Friday in a 38 hour week
  • Full PPE and Uniform supplied + Safety Shoes included!
  • Exclusive staff discounts on Medibank Health Cover and other in-house products and services
  • Real career development opportunities, continuous training and personal upskilling
  • Supportive management and a friendly, goal orientated team culture
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people.

The position advertised above would suit someone who is professional, proactive and self-motivated. If this sounds like the perfect role for you, then click APPLY NOW and submit your resume for consideration.

  • Location: Queensland | Brisbane (Archerfield)
  • Category: Parts | Parts Interpreter
  • Reference ID:1041668